Frequently Asked Questions

You can either download our app on Google play store or the App store and follow the easy steps or simply call us on 0702 222 000 or 0755 444 000 and make your booking for either a drop off or request us to come pick up the laundry. Feel free to also walk into our physical location on:
Ground Floor, Piedmont Plaza, Ngong Road.

We will pickup your laundry in the bag we provide to you from either your home or work. We then return it to our facilities where our professional staff will wash and dry then neatly fold your laundry and return it back to you.


At a small charge depending with the address provided


That’s part of our convenient service to you.

We will sort your clothes for you prior to washing them.


We will arrange with you a safe place around your home in which we can pickup or drop while nobody is home.

We can also arrange to deliver to your work place for your convenience.

We use the same brand name products that you use at home.

We use dye free and fragrance free detergents.

We use fabric softeners in the rinse cycle and in the dryers.

Pickup and delivery days are currently on Monday, Wednesday and Friday.

If we pick up your laundry on Wednesday, it will be delivered clean and folded on Friday.

Orders picked up on Friday will be returned on the following Monday.

If you require faster service, please call us to arrange for special arrangements (cost are generally higher but based on that particular case).

Wherever our driver happens to be.

We do own a Laundromat at Ground Floor, Piedmont Plaza, Ngong Road – but provide this service as a mobile operation.

Always feel free to call or email us with any questions.

Nairobi area for now but will notify all our customers once we expand our footprint


All orders are washed separately.

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